May 11, 2018


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Fox4KC reported that Joy Titus is now banned from Redwood of Independence after filing a complaint against the nursing home last month about her husband’s treatment in the dementia unit. The state of Missouri is investigating the company running the nursing home which has a troubled history, including an ongoing wrongful death lawsuit.

Joy was forced to make a painful choice and sent her husband to the rehabilitation center just after Christmas 2016.

“The guilt is so overwhelming. It’s almost impossible to live with — that I’m not taking care of him myself,” she said.

But Joy felt good about the facility, knowing her mom had gotten good care there, as had a few family friends. It was an added bonus the facility was just 5 minutes from her home.  “I had no qualms about taking him there,” Joy said.

But she said things rapidly changed in April 2017 when Redwood Post Acute Network bought the place. In June, her husband escaped from a window and wasn’t found for hours.

“The care, just got to be less and less,” she said.

In November 2017, state and federal inspections and complaints reveal patients repeatedly missing medications. In one case, a diabetic patient didn’t get insulin for four days, and their blood sugar went extremely high. Staff took a “couple hours” before anything was done.

In March 2018, a wrongful death lawsuit was filed against Redwood after an epilepsy patient allegedly failed to get medicine and died.

For Joy, the last straw came two weeks ago when she went to visit Richard.  “I walked in, and he was naked from the waist down. In the middle of the hall. With four women in chairs, sitting there watching him, and he`s covered in feces.  And I hollered and hollered for help, and there was no help,” she said.  “My husband was saying over and over, ‘They hurt me. They hurt me. Get me out of here,’” Joy said.

Richard’s now in a new nursing home, and his outlook is already improving.  “He’s calm.  No anxiety attacks,” Joy said.

She’s now hoping others learn from her ordeal and is encouraging others to check online inspection reports from Medicare and the state before choosing a nursing home for your loved one. Then make regular check-up visits and report any concerns you have.


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Abuse and Neglect · Staffing · Trial themes

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